Contact
Questions, corrections, suggestions — we want to hear from you.
Get in Touch
Whether you have found a potential error in one of our conversions, want to suggest a new tool, have a question about atomic-scale measurements, or are interested in collaborating with us, we are here to help. Use the form below or reach us directly at hello@picotometer.com. We read every message personally and aim to respond within 48 hours during business days.
How We Can Help
- Accuracy concerns: If you believe any conversion factor, formula, scientific claim, or FAQ answer on our site is incorrect, please let us know immediately with as much detail as possible. Include the page URL, the specific claim you believe is wrong, and the source for the correct information if available. We prioritize accuracy corrections above all other inquiries and typically address confirmed errors within 24 hours.
- Feature requests: Want us to add a specific conversion tool, a new unit, or an educational topic? We welcome suggestions from our users. Our roadmap is heavily influenced by user feedback, and many of our existing tools were created in response to specific requests from scientists and students.
- Educational use: Teachers, professors, and instructional designers are welcome to use our tools and reference our content in their courses, lectures, and educational materials. If you need specific accommodations — such as embedding our converters in a learning management system or getting permission for bulk content citation — please reach out and we will do our best to help.
- Research citations: If you wish to cite Picotometer.com in a scientific paper, thesis, or report, contact us for the recommended citation format. We can also provide additional information about our methodology and data sources to support your citation.
- Media and press: Journalists, science communicators, and content creators seeking expert commentary on atomic-scale measurements, unit conversion, or metrology are welcome to reach out. We are happy to provide background information, fact-check claims, or offer quotes for publication.
- Partnership and collaboration: We are open to collaborating with scientific organizations, educational institutions, research databases, and complementary websites. Whether you are interested in content partnerships, cross-linking, API access, or joint educational initiatives, we would love to explore the possibilities.
- Bug reports: If you encounter a technical issue with any of our tools — a converter not calculating correctly, a layout problem on your device, or an accessibility barrier — please report it with your browser name and version, device type, and a description of what happened versus what you expected.
Response Time Commitments
We take every inquiry seriously and commit to the following response times:
- Accuracy corrections: Investigated within 24 hours. If confirmed, the correction is published immediately.
- Bug reports: Acknowledged within 24 hours with an estimated fix timeline.
- Feature requests: Reviewed and responded to within 48 hours.
- General inquiries: Responded to within 48 hours during business days.
- Partnership proposals: Initial response within 72 hours.
Mailing Address
Picotometer.com operates as a digital-first organization with team members distributed across multiple time zones in the United States. For formal correspondence, please use email (hello@picotometer.com) as our primary communication channel. Physical mail inquiries can be directed through the contact form above, and we will provide a mailing address upon request for legitimate business correspondence.
Social & Community
We are building a community of scientists, students, and measurement enthusiasts who care about precision and accuracy in scientific communication. Follow our updates and join the conversation. If you have used Picotometer.com in your research, teaching, or studies, we would love to hear your story. User testimonials help us understand how our tools are being used in practice and guide our development priorities.